How does your clothing fit?
We find that in general, many big box brands are sized a little bigger than ours. If you want your clothing to fit a little bit looser, you may want to order up a size. That being said, our clothing is flexible in sizing-it’s all comfort clothing after all. Our garments will fit snug when you first put them on after they’ve come out of the dryer, then they’ll give with wear, and go back to their snug form when they’re washed and dried again.
Here’s a general size guide to help decide which size is best for you.
You’ll want to wash your Bohemian Folk garment separately the first couple of times you wash it as the hand-dyed color my initially bleed. After that, you don’t really have to do anything special to care for your garment. You can just machine wash and dry it like you do with all of your other clothing.
Now that being said, we think that people generally tend to over-launder their clothing. You don’t really need to wash your clothing every time you wear them. And, if you hand-wash your clothing and lay it flat to dry it’ll last longer.
Returns & Exchanges
What is your return policy?
Orders may be cancelled for a full refund within 24 hours of purchase. After 24 hours, all sales are considered final. If you would like to cancel your order for a full refund, please contact us within the above stated time frame.
Returns are processed as exchanges only for an exchange garment or store credit. To process an exchange or store credit you must contact us within 48 hours of receiving your order. Items must be post-marked and arrive back to us in original condition, unwashed, unworn, unaltered, and undamaged with original tags within 10 days from when you received the item.
We reserve the right to reject exchanges that are sent or communicated outside of the exchange period limit; items that are not in the same condition in which they were received; or exchange parcels that incur duty.
We do not accept exchanges or returns on custom made items, one of a kind items, or sale and discounted items (this includes both clearance sales and flash sales (flash sales are defined as sales which offer a coupon code valid through a stated time frame)). All sales are FINAL on these items, with no return or exchange option. Items purchased with store credit are considered final. Items received as exchange are final sales.
Please note: our ready to ship items change depending on our small runs during a given production period. The same item you ordered may not be available for an exchange of a different size. In this case you’ll need to use your store credit to purchase a different available item of your choice.
Remember, because our garments are dyed in small batches, variations in dye are considered normal, and are not considered a flaw. We put a lot of love into dyeing our clothing and any imperfections are considered part of the beauty of your Bohemian Folk garment. We hope you agree!
To find a home for Bohemian Folk items that we are unable to exchange in the studio, join the vibrant Facebook Bohemian Folk B/S/T group in which our clothing is regularly sold and traded.
Thank you for understanding and supporting our Return/Exchange policy. As a small business we are unable to sustain return/exchange policies akin to those of big box stores. In order to keep producing our artisan clothing locally, and paying our employees fair wages we must minimize losses sustained through returned items.
How do I process an exchange?
To process an exchange please follow these steps:
1) send an email to firstname.lastname@example.org within 48 hours of receiving your garment and let us know your order number and explain the issue with the garment
2) wait for a response from us, we’ll get back to you as quickly as we are able
3) send item/s to be exchanged post-marked within 7 days of receipt of item to:
Bohemian Folk Clothing 2220 N. Hamilton Ave, 1R Chicago, IL 60647
3) if applicable, receive and pay invoice for shipping/price difference via Paypal (customer is responsible for return shipping costs unless item was flawed)
4) wait for a tracking number for the exchange to be processed-we’ll let you know the expected time frame
5) once you receive your new item, it is considered final. No further exchanges can be made on that item.
Shipping & Delivery
Shipping & Delivery
Our ready-to-ship items (this includes clearance sale items as well as small run pre-made inventory) will ship within 5-7 days of placing order. Our custom made items are made-to-order. This means that when an order is placed, the item is made just for you. Depending on our volume of orders at the moment, your item may take up to 8 weeks before it is shipped. Once it is shipped a tracking number will be sent to you.
Domestic packages ship with USPS Priority Mail with a delivery confirmation. You’ll receive a tracking number once your order has shipped. Domestic packages typically arrive within 3-7 days of shipment.
Bohemian Folk cannot guarantee domestic delivery dates nor can is it responsible for lost or stolen packages.
Free shipping on domestic orders over $200
Flat Rate of $12 on domestic orders under $200
International packages are currently shipping via USPS International which arrives in approximately 2-6 weeks (Covid delays have been preventing quicker deliveries). We hope to soon be shipping internationally via DHL which guarantees package delivery within 2-3 days. You’ll receive a tracking number once your order has shipped. Please consider your country’s custom tariffs before ordering. These taxes and duties are due at the time of delivery. Bohemian Folk is not responsible for these fees. We cannot mark items as “gifts” nor reduce the stated value. Our company can be penalized for doing so. We will not issue refunds on packages returned to us because custom fees were not paid.
Bohemian Folk cannot guarantee international delivery dates nor can is it responsible for lost or stolen packages.
$40 Flat Rate to Canada
$60 Flat Rate to all other countries
We will refund you any shipping over-charges as rates with USPS vary between country and depending on package weight. We will return you the shipping difference from the $60 initial charge.
Do you do alterations?
On custom orders we are happy to shorten the length of your garment. Just leave a note at check out regarding the inseam that you would like (crotch to hem for pants, length from hip to hem for skirts, and length of armpit to hem for dresses). All Ready to ship garments are a standard length and we are not able to alter the length.
Can you overdye an item?
If you would like to refresh the color of a Bohemian Folk item you have (sorry we cannot dye clothing from other brands), or you’re not 100% happy with the color of a custom item, we can perform an over-dye for $25 + shipping. Please reach out to us at email@example.com and let us know what you’d like. You will be billed an invoice via Paypal for the over-dye + shipping once the item leave our studio.